Questionnaire For Customer Support

Questionnaire For Customer Support Executive:

 

  1. Tell us about your previous work experience in customer service.
  2. What do you know about this company’s products and services?
  3. What do you know about this company’s products and services?
  4. What do you enjoy about working in customer service?
  5. What are your straight and weakness when interacting with customers?
  6. What have you done to be a better customer service representative?
  7. Talk about a time when you were unable to help a customer. What was the issue and how did you handle the situation?
  8. What type of customer service systems have you used? What is your level of familiarity with them?
  9. What have you done at your present/last company to increase revenues, reduce costs or save time?
  10. Do consider yourself a team player?
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